Product Related Question
Webinar Related Inquiry
- Where can I watch past Tuesday Night Training / Office Hours videos?
- GoToWebinar Time seems off – how do I know the start time of the meeting?
- How can I see the Live Trading Room Broadcast better?
- GoTo Webinar Calendar Invites aren’t opening in my Calendar. How can I fix that?
- I'm not receiving meeting links from GoToWebinar or GoToMeeting. What can I do?
Indicator/Platform Issues
- How do I send Base Camp Trading my NT Machine ID?
- How do I get started with setting up NinjaTrader 8 for the BCT Methodologies and Indicators?
- Where can I find more about using my trading platform or setting up charts?
- Where can I find the Resource Page / User Guide for my indicator?
- Is there a descriptive overview of the indicators that MicroQuant / Base Camp Trading Offers?
- NinjaTrader version 8.1.1.0 has been released
Website Access / Account Issue
- Course videos or other videos won't play
- Trading Room shows a blank screen on mobile device (phone, tablet, etc.)
- Eero Secure has blocked access to the Base Camp Trading website. How can I gain access?
- A website I'm trying to reach is blocked by eero
- How can I get alerts working again on the PTR Alerts App?
- How do I Privately Chat with someone in the Trading Room, or Mute / Unmute someone?
General
- How can I get started in placing trades?
- How do I create a screen capture to send to support?
- Navigating the Member Area
- How do I get started at Base Camp Trading?
- Thoughts on upgrading from Windows 10 to Windows 11
- Why does my BIOS get updated (changing my NT Machine ID)?