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Product Related Question
- Where can I find Dave's Intensive recordings during the session series, and after?
- What's the difference between the 11-Hour Options and Matrix strategies?
- Where can I find answers on specific course or product details?
- Can a list of past trades be provided for a specific system?
- Where can I find my course, book, or other Base Camp Trading Purchase?
- How do I get more information about a course, indicator, advisory, intensive, publication, or other Base Camp Trading product?
Webinar Related Inquiry
- What's the link for John's combined Live Trading Room?
- My GoToWebinar link won't work. What can I try?
- Where can I watch past Tuesday Night Training / Office Hours videos?
- GoToWebinar Time seems off – how do I know the start time of the meeting?
- How can I see the Live Trading Room Broadcast better?
- GoTo Webinar Calendar Invites aren’t opening in my Calendar. How can I fix that?
Indicator/Platform Issues
- How do I send Base Camp Trading my NT Machine ID?
- Where can I find more about using my trading platform or setting up charts?
- Where can I find the Training Resource Page / User Guide for my indicator?
- Latest Version Numbers of BCT Indicators
- How do I install Base Camp Trading indicators?
- Is there a descriptive overview of the indicators that MicroQuant / Base Camp Trading Offers?
Website Access / Account Issue
- Base Camp Trading Live Trading Room FAQ
- How can I resume or verify my canceled membership?
- How do I get an account on the Base Camp Trading website?
- How can I watch the recording of a webinar?
- How do I pay for an advisory service, course, or other product?
- Do I continue to have access to Base Camp Trading Platinum Membership after my trial?
Billing Inquiry
- Why is requesting a refund better than denying the credit card charge?
- Does Base Camp Trading offer payment plans?
- How can I renew my membership?
- Customer Portal: How can I see what subscriptions I have or identify when they end?
- How can I create, restart or renew an annual Base Camp Trading Platinum membership subscription?
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General
- How to register for Matrix Income Alerts SMS Text Messages
- How to register for Momentum Options Alerts SMS Text Messages
- How can I get started in placing trades?
- How do I create a screen capture to send to support?
- I don’t seem to be getting emails sent by Base Camp Trading. How do I whitelist email addresses?
- How to Contact Support