Frequently Asked Questions

Webinar Related Inquiry

• GoToWebinar Time seems off – how do I know the start time of the meeting?
• How can I see the Live Trading Room Broadcast better?
• GoTo Webinar Calendar Invites aren’t opening in my Calendar. How can I fix that?
• I'm not receiving meeting links from GoToWebinar or GoToMeeting. What can I do?

Indicator/Platform Issues

• How to clear the cache in TradeStation 9.5 and TradeStation 10 (ADVANCED ONLY TOPIC – USE AT YOUR OWN RISK)
• I keep getting alerts in NinjaTrader but I can’t find what’s creating them
• How do I remove the text from Indicators at the top of my chart in NinjaTrader?
• I’m seeing Multiple colors on a single bar in MQ Trender Pro 2.0 on TradeStation. How do I fix that?
• MQ Gravity Lines or MQ MZT is Running Slowly in NT8
• My TradeStation chart bars aren’t matching what’s shown in the room. How do I fix that?

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Website Access / Account Issue

• How can I get alerts from all 3 Base Camp Trading trading rooms in the alerter app?
• How do I Change my Password?
• How do I log out of the BCT Website?
• How do I prevent my mail service from blocking GoToWebinar and GoToMeeting invites?

General

• Navigating the Member Area
• How do I get started at Base Camp Trading?
• What are the news links and other resources we use in the trading rooms?
• What does the “MQ” used in most of our indicators stand for?
• My platform seems slow. Is it my internet connection?
• What are the old Futures Pit Hours?

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