Product Related Question
- How To Access TS and TSO Advisories on the BCT Website
- What's the difference between Income Club, Momentum Club, and Platinum Club memberships?
- Why can't I trade the SPX, and how can I make a trade based on the SPX's movement?
- How to register for 11-Hour Alert SMS Text Messages
- How to register for MIST Alerts SMS Text Messages
- Where can I find Dave's Intensive recordings during the session series, and after?
Webinar Related Inquiry
- How to install the Live Trading Room app
- Why are there no video controls on webinar replays?
- Finding past alerts for any of the live trading rooms in the PTR app
- What's the link for John's combined Live Trading Room?
- My GoToWebinar link won't work. What can I try?
- Where can I watch past Tuesday Night Training / Office Hours videos?
Indicator/Platform Issues
- How do I send Base Camp Trading my NT Machine ID?
- Where can I find more about using my trading platform or setting up charts?
- Where can I find the Training for my indicators?
- Latest Version Numbers of BCT Indicators
- How do I install Base Camp Trading indicators?
- Is there a descriptive overview of the indicators that MicroQuant / Base Camp Trading Offers?
Website Access / Account Issue
- Base Camp Trading Live Trading Room FAQ
- How to access the Trade Scanner Pro*
- How to install the Live Trading Room app
- Unblocking our website when "access forbidden" errors occur
- Member Dashboard not appearing in menu on mobile devices
- How do I get an account on the Base Camp Trading website?
Billing Inquiry
- How to check your subscriptions and other billing information
- Why is requesting a refund better than denying the credit card charge?
- Does Base Camp Trading offer payment plans?
- How can I renew my membership?
- Customer Portal: How can I see what subscriptions I have, update my credit card, or identify when they end?
- How can I create, restart or renew an annual Base Camp Trading Platinum membership subscription?
General
- How to register for Matrix Income Alerts SMS Text Messages
- How to register for Momentum Options Alerts SMS Text Messages
- How can I get started in placing trades?
- How do I create a screen capture to send to support?
- I don’t seem to be getting emails sent by Base Camp Trading. How do I whitelist email addresses?
- How to Contact Support