Want to get in touch with us?
Our normal support hours are Monday - Friday 8AM - 5PM Eastern
Listed below are several ways to reach us. When contacting us, please provide enough information so we can help you quickly and efficiently. If you'd like to talk to one of our support agents, make sure you provide your contact info with the best number to reach you, and one of agents will reach out to you. You can click this link for what to include when you contact us.
Email Us!
You can email our support staff by sending an email to support@basecamptrading.com
Submit a Helpdesk Ticket
One of the fastest ways to initiate support with our team is to create a helpdesk support ticket directly in our support system. It's as easy as completing a form, which can be completed at the following link:
https://support.basecamptrading.com/hc/en-us/requests/new
Prefer to call us?
Our phone number is 919-935-0010. If you leave a message, please make sure you leave us the email you use to log into our website so we can look up your records, and also the time zone you're in so we know when we can call you back.
Comments
0 comments
Article is closed for comments.