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Frequently Asked Questions
General

General

Navigating the Member Area
How do I get started at Base Camp Trading?
I can't log in to the Base Camp Trading website, or the menu can't be found. How do I fix that?
What happened to the other knowledge base?
What are the news links and other resources we use in the trading rooms?
What does the “MQ” used in most of our indicators stand for?
My platform seems slow. Is it my internet connection?
What are the old Futures Pit Hours (Ghost Pit Hours)?
What is the trade log tool that Thomas sometimes displays that shows an equity curve?
What things should I consider when selecting a computer or internet service for trading?
I don’t seem to be getting emails sent by Basecamp trading. How do I whitelist email addresses?
How can I read the Articles that are available on the Base Camp Trading Website?
The Chrome web browser has no sound in the trading room, and I see a warning in the address bar. How do I fix this?
What's the difference between Market, Limit and Stop orders?
Where are Base Camp Trading's Offices Located?
Our Content Policy
How to Contact Support
How do I refer a friend for a free month?
Trading Room screen won't open, or appears blank. How can I fix that?
What do I do if I lose sound or video in the Live Trading Room?
How do I access the Pro Trading Room on a smart phone, tablet, etc.?
How do I get weekly SPX options in the options chain?
How do I fix getting a blank screen when trying to join the trading room using Chrome (or Edge)?
How to help us help you when you contact Support
How can I get my Base Camp purchase (indicator, intensive, etc.) for free?
How do I access the workshops that I own? (and see a list of workshops I own)?
How can I see the Morning Recap, End of Day, and other BCT daily videos?
I’m experiencing audio dropouts while listening to the trading room. What can I do to fix this?
How do I view the Trading Room on a mobile device (tablet or phone)?
How do I temporarily allow remote access to my system using Splashtop?

MicroQuant

IMPORTANT NOTICE! MicroQuant, LLC (MQ) does not hold itself out as an investment adviser or a commodity trading advisor. All information and material provided by MQ, including www.basecamptrading.com, is for educational purposes only and should not be considered investment advice. Any opinions, research, analysis, prices, or other information contained in this material is provided as general market commentary and does not constitute investment advice or a solicitation to buy or sell any securities.Trading and investing are inherently risky activities and should only be undertaken by persons capable of accepting such risk and a possible loss of all the capital they commit to such activities, and in some cases even more. The information shown is for illustrative purposes and is not meant to represent any actual trading or investing results. No representation is made that any person using the services of MQ will be profitable or will not incur losses. Past performance is not necessarily indicative of future results.

NO REPRESENTATION IS BEING MADE THAT THE USE OF THIS STRATEGY OR ANY SYSTEM OR TRADING METHODOLOGY WILL GENERATE PROFITS. PAST PERFORMANCE IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. THERE IS SUBSTANTIAL RISK OF LOSS ASSOCIATED WITH TRADING SECURITIES AND OPTIONS ON EQUITIES. ONLY RISK CAPITAL SHOULD BE USED TO TRADE. TRADING SECURITIES IS NOT SUITABLE FOR EVERYONE. DISCLAIMER: FUTURES, OPTIONS, AND CURRENCY TRADING ALL HAVE LARGE POTENTIAL REWARDS, BUT THEY ALSO HAVE LARGE POTENTIAL RISK. YOU MUST BE AWARE OF THE RISKS AND BE WILLING TO ACCEPT THEM IN ORDER TO INVEST IN THESE MARKETS. DON’T TRADE WITH MONEY YOU CANNOT AFFORD TO LOSE. THIS WEBSITE IS NEITHER A SOLICITATION NOR AN OFFER TO BUY OR SELL FUTURES, OPTIONS, OR CURRENCIES. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE DISCUSSED ON THIS WEBSITE. THE PAST PERFORMANCE OF ANY TRADING SYSTEM OR METHODOLOGY IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS.

CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

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