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Frequently Asked Questions
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General

How can I get started in placing trades?
How do I create a screen capture to send to support?
I don’t seem to be getting emails sent by Base Camp Trading. How do I whitelist email addresses?
How to Contact Support
How do I get started at Base Camp Trading?
How do I permit remote access to my system using Splashtop?
roadrunner email addresses can't be used
How do I view and use the trade setups in Thomas' End of Day Videos?
What are funded trading accounts?
Does Base Camp Trading offer a money-back guarantee?
Where can I learn more about Bitcoin ETFs?
What is an Apex Trader Funded account?
Are markets currently open?
Where can I find more information about Base Camp Trading's workshops or courses?
Improving Penny's responses - A more detailed explanation
How can I get the best answers from Penny, our Virtual Support Assistant?
How do I stop Base Camp emails from reaching me?
How do I get access to Slack / Slack Chat / SlackChat?
How do I update Chrome to the latest version?
How can I learn how to program in TradeStation's EasyLanguage?
Where can I learn more about trading strategies used in the live trading rooms?
Where can I learn more about trading?
How do I respond to a Windows Defender message popup?
Correcting Unhandled exception Write Lock errors in NinjaTrader
How to fix Chrome or other browsers' slowness
What are Thomas and Dave's Twitter Handles?
Thoughts on upgrading from Windows 10 to Windows 11
Why does my BIOS get updated (changing my NT Machine ID)?
Where can I find a list of training and indicators that can help me trade Dave's setups?
How do I calibrate my monitors in Windows?

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IMPORTANT NOTICE! MicroQuant, LLC (MQ) does not hold itself out as an investment adviser or a commodity trading advisor. All information and material provided by MQ, including www.basecamptrading.com, is for educational purposes only and should not be considered investment advice. Any opinions, research, analysis, prices, or other information contained in this material is provided as general market commentary and does not constitute investment advice or a solicitation to buy or sell any securities.Trading and investing are inherently risky activities and should only be undertaken by persons capable of accepting such risk and a possible loss of all the capital they commit to such activities, and in some cases even more. The information shown is for illustrative purposes and is not meant to represent any actual trading or investing results. No representation is made that any person using the services of MQ will be profitable or will not incur losses. Past performance is not necessarily indicative of future results.

NO REPRESENTATION IS BEING MADE THAT THE USE OF THIS STRATEGY OR ANY SYSTEM OR TRADING METHODOLOGY WILL GENERATE PROFITS. PAST PERFORMANCE IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. THERE IS SUBSTANTIAL RISK OF LOSS ASSOCIATED WITH TRADING SECURITIES AND OPTIONS ON EQUITIES. ONLY RISK CAPITAL SHOULD BE USED TO TRADE. TRADING SECURITIES IS NOT SUITABLE FOR EVERYONE. DISCLAIMER: FUTURES, OPTIONS, AND CURRENCY TRADING ALL HAVE LARGE POTENTIAL REWARDS, BUT THEY ALSO HAVE LARGE POTENTIAL RISK. YOU MUST BE AWARE OF THE RISKS AND BE WILLING TO ACCEPT THEM IN ORDER TO INVEST IN THESE MARKETS. DON’T TRADE WITH MONEY YOU CANNOT AFFORD TO LOSE. THIS WEBSITE IS NEITHER A SOLICITATION NOR AN OFFER TO BUY OR SELL FUTURES, OPTIONS, OR CURRENCIES. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE DISCUSSED ON THIS WEBSITE. THE PAST PERFORMANCE OF ANY TRADING SYSTEM OR METHODOLOGY IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS.

CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

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