How do I handle reports that the Base Camp Trading website is unsafe or not certified?

Some browsers and some browser malware or firewall tools may report that the Base Camp Trading website is unsafe or not certified.  When you're browsing, it's helpful to get these types of warnings, especially for sites you don't recognize.  For sites that you are familiar with, you may need to train your software that the site is permitted as an exception.

In these cases, it's generally a good idea to confirm that you didn't mistype the browser address.  In chromium browsers, like Chrome, Edge, Brave, Opera, etc., you can check whether a site is secure. In Chrome, for example, you can click on the gray circle just in front of the site name in the address bar, and a pop-up will appear as shown below.  The pop-up will inform you whether Chrome considers the connection to be secure, which typically means you're using an encrypted connection (HTTPS vs HTTP), and that the site's certificate is valid.  If you click on the "connect is secure" text, it will provide additional information, including whether the site's security certificate is valid.  These are essential things to ensure are in place on any site where you send personal information.

Depending on what tool you are using, which may be a browser or a malware or firewall blocker, they may need to allow our website as an exception.  For example, if using Malwarebytes Browser Guard, you should allow trackers for the site (from the list of three options that appears when you click on the extension near the right of the address bar). 

If you're confident that the site is secure, then you can inform Chrome that the site is a trusted site so the browser will allow access.   To do this, open Chrome's settings (usually the three vertical dots to the right of the address bar), and search for "trusted".   Under the Site Settings you'll see the "Trusted Sites" option.  Click on it to add the website you wish to mark as trusted, such as https://basecamptrading.com.  Sites that are trusted are treated by the browser with less restrictions.

When you do see these types of warnings, double-check that you've spelled the name of the website correctly.  There are scammers who anticipate that users will mistype a website name in hopes that you'll accidentally visit their website with that mistyped name, thinking you are on a site you know.  When you encounter this error, take it as a warning and verify that you're typing in the correct name.  You may just want to retype the website to try it again.

By setting up your trusted sites and carefully enabling sites in your browser guards and firewalls, you can ensure that you'll continue to be able to access the sites you trust.