I'm not receiving meeting links from GoToWebinar or GoToMeeting. What can I do?

If you're not receiving GoToWebinar event links, your email provider may be filtering the messages. Try whitelisting customercare@gotowebinar.com.  If your provider doesn't support whitelisting or you want less email filtering, you can create a free Gmail account.

 

Another common issue is GoToWebinar itself marking your address as undeliverable and adding it to a do-not-send list. Whitelist their email addresses first (see the linked article for the full list), then contact GoToWebinar support and ask them to remove your email from their blocked list. Contact GoToWebinar support and ask them to find and clear your email address from being blocked in their database: 
How to contact GoToWebinar Customer Support
 

If none of these methods work, try the solution steps offered in this knowledge base article.