If you log into the Base Camp Trading website and there are areas that you're able to access, it means that your current membership doesn't allow you to get to those parts of the site. Lock hasp images may appear over these "locked" areas on the site, as shown in the image, below.
If you believe this is in error, then contact support to find out why that area is not open to you. In most cases, if you see a lock hasp over the Live Trading Rooms button or the Daily / Weekly / Morning videos, you may not have Platinum-level membership on our site. Contact our support team to see how you can upgrade your membership so that you have access to the Live Trading Rooms, daily videos, and more.